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Home Entertainment

The family room TV system is controlled by the Harmony remote — a single remote that handles the TV, the receiver, and whatever you're watching. Press one of the activity buttons at the top to get started.

Family Room — Activity Buttons

The three buttons at the top of the Harmony remote each have a short press and a long press:

Button Short Press Long Press
🎵 Music note Music (Sonos) Radio
🖥 Monitor TiVo HTPC
🎬 Film Roku (Netflix, Plex, streaming) Nintendo Switch

Press the button for what you want to watch. The system turns on the TV, receiver, and the right source automatically. When done, press the power button to turn everything off.

Alexa Commands (Family Room)

The family room Harmony is often the first device to show problems when there are internet or network issues. If the Harmony stops responding and you suspect a network problem, see Home Network first.

If the Harmony Stops Responding

  1. Open the right-most cabinet door under the TV. The Harmony hub is mounted inside — check it hasn't fallen to the cabinet floor.
  2. Check the light: green = ready, red = needs restart.
  3. If red: say "Alexa, restart the family room Harmony" and wait about 3 minutes for a green light.
  4. If still not working: open the Harmony app on your phone. If an activity shows as running, turn it off from the app. Then restart the activity from the app.
  5. If problems continue: replace the battery in the Harmony remote (CR2032, 3V watch battery).

If the TV Is On but There's No Sound

Try turning up the volume with the TV remote first. If that doesn't help: open the Harmony app, turn off whatever activity is showing as active, restart the activity from the app, then try the volume again with the Harmony remote.

Listening to Music (Sonos / AirPlay)

  1. Press the Music note button (short press) on the Harmony remote.
  2. Start a track playing on your phone.
  3. Tap the AirPlay icon at the bottom of the Music app and select which speakers to use. Choose the Denon Amplifier and/or speakers with "Sonos" in the name.
  4. Volume is controlled from your phone. You can further adjust the Denon receiver's volume using the Harmony remote.

Master Bedroom

Same setup as the family room — Harmony remote, same troubleshooting steps.

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