Emergency & Quick Reference

If Home Assistant Is Completely Down

The lights, locks, and security system will continue to work without Home Assistant — they just won't be automated. You can lock the doors manually, use the panel at the bottom of the stairs for security, and control most lights from their wall switches.

Call Grant.

If the Alarm Won't Stop

Go to the network closet, open the left panel, pull the red battery cable, and pull up the pink zip tie to unplug the A/C adapter. See Security for detail.

If the Internet Is Down

See Home Network for the step-by-step restart and full reset procedures.

Power Outage

Most lights will not work. Battery-powered lighting is in the kitchen utility drawer.
If the security system starts chirping (low battery backup), cut its power in the left network closet panel. See Security.
The Ariya can be charged at a public station if needed. See Vehicles.

Important Numbers

Grant: on your phone
Nissan Roadside Assistance: 1-877-664-2738, option 2
Duke Energy (power outage): 1-800-777-9898

For HVAC, plumbing, and other service contacts, see Service Providers.